Exchanges and Returns
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Exchanges and Returns
Find the time limits, conditions and steps for an exchange or return.
Clear conditionsTime limits explainedCustomer support
Returns and the right of withdrawal
For the current conditions applicable to returns, the right of withdrawal and warranties, please read sections 8 and 9 of our Terms and Conditions and the conditions communicated by the seller for your order.
Contact the seller identified in your order and include the order reference. For help identifying the appropriate contact, use our contact page.
Consumer purchases and purchases made in the course of a business may be subject to different rules. The current Terms explain this distinction without limiting mandatory consumer rights.
